Privacy Policy
This Privacy Policy explains how On the Road: Mobile RV Repair ("we", "us", or "our") collects, uses, and protects your information.
1. Information We Collect
We collect personal information you provide directly, including:
Name, phone number, and email address when you schedule a service.
Address/location of the RV for mobile service.
Payment information (if provided via phone, text, or payment processing tools).
2. How We Use Your Information
We use your information to:
Schedule and provide mobile RV repair services.
Communicate with you about appointments, estimates, or service issues.
Process payments and issue receipts.
3. Third-Party Services
We may use third-party tools or services (e.g., Square for payments, Google Voice for communication). These services have their own privacy policies and may collect data independently.
4. Data Retention
We retain service and payment records for legal, tax, and customer service purposes. We do not sell or rent your personal information.
5. Security
We take reasonable precautions to protect your information, but no method of transmission is 100% secure.
6. Your Rights
You may request a copy of the information we have about you.
You may request that we delete your contact information, subject to any legal record-keeping requirements.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
8. Contact
For privacy-related inquiries, contact us at:
OTRmobileRVrepair@gmail.com
720-968-6205
9. Changes to This Policy
We reserve the right to modify this Privacy Policy. Updates will be posted on our website with the new date.